Advertising Age: Viewers Are Abandoning Television Because of Ads, Not Programs

May 19th, 2008 § 4

Are advertising agencies playing an active role in the slow demise of television?

Dan Stein suggests that — in our user-focused, content-driven, Web 2.0 media age — Madison Avenue has it so wrong, that viewers are abandoning television because of the advertising and not the programs.

The ad agency industry needs to wake up to the fact that “the new media” are not going to save them from obsolescence; in fact, the new media options give people even more control over the ad exposure experience. More importantly, television in its broadcast and network forms remains the most effective marketing communications medium yet devised and since it is the driver of content for virtually all platforms will be around for many years to come.Perhaps the ultimate result of integrating ads into programs will be that the ad creation process will be taken over by people who understand what viewers want: the networks and their production companies. Something has to replace the damage being caused to TV by the destructive dinosaurs we call ad agencies.

It’s an interesting premise, though one that ignores an essential reality; broadcast television isn’t particularly interactive, and neither is it on-demand.

Viewers are drifting away from television not simply because of the advertising (though big ad agencies haven’t yet grasped the importance of engagement over interruption). They’re disappearing because television isn’t user-driven, and new media are.

It’s easier to engage, and one thing we’ve learned is that consumers are anxious to engage with brands, not be manipulated by them.

Engaging With Humor (ark ark): Meet BedJump.com

January 12th, 2007 § 3

Engagement marketing is serious stuff. Deadly serious.

You often hear me talking in earnest tones about engaging with a customer’s passions and values. And you probably can’t name the last joke you heard with an ROI-related punchline.

But don’t rule out engaging with humor. Everybody likes to laugh. In fact, humor kills. Humor engages. (And yes, humor turns those darned frowns upside down.)

It’s a lesson well learned by hotelsbycity.net, who built the BedJump.com blog site.

How does it engage? It runs pictures of hotel guests soaring above their hotel mattresses.

Brilliant. Cheap. Effective. And wholly engaging.

Sure, it might seem a little less funny when you’ve got the room next to a bed jumper looking to make the blog, but there’s no doubting its efficiency on the engagement marketing front.

The blog ranks around 91,000 on Technorati, so it’s no sleeper.

Clearly, humor works.

Dying is Easy. Comedy is Hard.

Humor is engaging. Well, good humor is engaging. If you’re trying to engage with humor, better make sure you’re actually being funny.

Believe me (and I say this from grim personal experience), if you’re not, your audience will let you know. Immediately.

Still, BedJump.com doesn’t lean on anyone’s comedic talents. As long as the pictures keep flowing in, it’s funny. Brilliant even.

It’s engagement marketing at some of its humorous best. HotelsByCity.net is laughing all the way to the bank.

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